Payment methods and Terms of refund

With the E-PAYMENT service, buy your Air Algérie plane ticket online with your Edahabia card from Algérie Poste or your Algerian interbank card CIB and only move to travel.

• EDAHABIA card from Algeria Post

• CIB interbank card

Map of EDAHABIA

The Edahabia card is an electronic withdrawal and payment card under the EMV system (ensuring the security of transactions for its holders).

This means of payment is available for any purchase on the Algerian domestic network or from Algeria to international destinations and up to 5 hours before flight departure. Algerian Edahabia online payment cards ensure secure transactions.

More information on the Edahabia card and its use is available on the site: poste.dz.

CIB card

The CIB interbank card is recognizable by the CIB logo printed on the card. There is also the logo and name of the bank issuing the card.

Before you start using your CIB card, check with your bank that your card includes the E-PAYMENT service and that you have the specific password for online purchases, this is different from the password you use. for cash withdrawals or local payments.

For more information on using the CIB card, see the website: bitakati.dz.
For any other information relating to your CIB card, contact the interbank call center at 3020.

Terms and conditions of Refund:

Domestic Network:
The refund period for tickets issued on the domestic network is limited to 6 months from the date of issue, since July 7^th, 2025.

International Network:
The refund period for tickets issued on the international network is limited to 13 months from the date of issue, with refunds processed based on the applicable fare conditions.

To enable us to process your request quickly and efficiently, it is recommended to send an explicit request for refund as soon as possible via our complaints platform.