Payment methods and Terms of refund
With the E-PAYMENT service, buy your Air Algérie plane ticket online with your Edahabia card from Algérie Poste or your Algerian interbank card CIB and only move to travel.
- EDAHABIA card from Algeria Post
- CIB interbank card
Map of EDAHABIA
The Edahabia card is an electronic withdrawal and payment card under the EMV system (ensuring the security of transactions for its holders).
This means of payment is available for any purchase on the Algerian domestic network or from Algeria to international destinations and up to 5 hours before flight departure. Algerian Edahabia online payment cards ensure secure transactions.
More information on the Edahabia card and its use is available on the site: poste.dz.
CIB card
The CIB interbank card is recognizable by the CIB logo printed on the card. There is also the logo and name of the bank issuing the card.
Before you start using your CIB card, check with your bank that your card includes the E-PAYMENT service and that you have the specific password for online purchases, this is different from the password you use. for cash withdrawals or local payments.
For more information on using the CIB card, see the website: bitakati.dz.
For any other information relating to your CIB card, contact the interbank call center at 3020.
Terms and conditions of Refund:
The automatic refund period for tickets issued online using Edahabia and CIB cards depends on the restrictions imposed by the partners of the two platforms and are set as follows:
- Edahabia card: six (06) months from the date of purchase,
- CIB: twelve (12) months from the date of purchase.
After this period, refund is processed by transfer.
To enable us to process your request quickly and efficiently, it is recommended to send an explicit request for refund as soon as possible to the following addresses:
- Payments by CIB: [email protected],
- Payments by Edahabia: [email protected]