Quality policy

IOSA Certificate – IATA:

IATA Safety Operational Audit: The IATA Operational Safety Audit (IOSA) program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.
Air Algérie is nowadays member of IOSA certified airlines, by IATA experts.

Air Algerie has established and updated a quality system in respect of standard requirements of ISO 9001 "Quality Management System" for passengers and cargo air transport on scheduled and charter flights within algerian territory.
ISO 9001: defines Management Quality requirements and airline capability to provide regular and constant quality services in compliance with ever-growing and evolving customers expectations and needs as well as regulatory requirements.

in compliance with european air security regulation in force related to: flight crew licence,
aircraft airworthiness documents used on flights from/to european states, in compliance
with procedures specified in the Part-145 approved maintenance organisation exposition.
Pursuant to Commission Régulation (EC) N°2042/2003 for the time being in force and subject to the conditions specified, Air Algérie is certified compliant to those specificifications.